Privacy Policy
1. WHO DOES THIS PRIVACY STATEMENT APPLY TO?
1.1
This Privacy Statement applies to EMSA BV (with registered office at: 9810 Nazareth/Eke, Sluis 2D2 box 4; company number: 0803.097.642). Emma Sabbe (“We”) sells custom-made jewelry with both virtual and personalised approaches. Selling to clients in Belgium but also internationally.
1.2
Emma Sabbe is a separate and independent legal entity that processes personal data. We act as data controller for the processing of your personal data.
1.3
We are committed to protect and process the personal data entrusted to us in a correct and transparent manner, in accordance with the applicable law and in particular with respect of the General Data Protection Regulation 2016/679 of 27 April 2016 (better known under “AVG” or “GDPR”).
Please follow the links below for further information.
2. WHAT IS COVERED BY THIS PRIVACY STATEMENT?
2.1
With this Privacy Statement we would like to inform you about why and how we process your personal data as data controller when we perform our business activities, or when you use our Site and any of the formats and applications we offer through the Site, who we give that information to, what your rights are and who you can contact for more information. Information on the cookies used by us and similar technologies can be found in a separate Cookie policy: https://www.emmasabbe.com/cookie-policy
2.2
When we refer to “the Site”, we mean the webpage that starts with the following url: www.emmasabbe.com
2.3
The Site may contain links to other websites. Whilst we try to link only to sites that share our high standards regarding data protection, we are not responsible for the content or the policy regarding data protection of those websites. This Privacy Statement only relates to data collected by us.
When you click the links on the Sites, we strongly recommend you to review the Privacy Statements on these sites, before disclosing any personal data.
2.4
This Privacy Statement also covers the online presence on social media. We are present at social networks and platforms to be able to communicate with customers, users and other interested parties and to inform them about our services. We process data of visitors on our social media when they communicate with us, e.g. by reacting to our posts or by directly sending us messages.
Please be aware that, when you visit our page on Instagram (https://www.instagram.com/emmasabbejewelry), whether or not using the shortcut on our website, cookies are used by Instagram. In this way, we can obtain more information – in a complete anonymized way – about the public that visits our Instagram page.
For more information about why and how personal data are processed in this respect, we refer to the Privacy and Cookie policy on the websites of Instagram and LinkedIn:
— Cookie policy Instagram: https://help.instagram.com/1896641480634370
— Privacy policy Instagram: https://help.instagram.com/402411646841720
— Cookie policy LinkedIn: https://nl.linkedin.com/legal/cookie-policy?
— Privacy policy LinkedIn: https://nl.linkedin.com/legal/privacy-policy?
3. FOR WHAT PURPOSES DO WE PROCESS PERSONAL DATA?
3.1
We process your personal data for legitimate business reasons. The purposes include, but are not limited to:
handling enquiries, requests and complaints sent to the general contact addresses or via online forms;
ensuring the functionality of the Site;
offering our (online) services and applications;
ensuring the safety of our information technology systems;
collecting statistics about the use of the Site;
improving the performance and appearance of the Site.
3.2
I AM (A CONTACT PERSON OF) A CUSTOMER, A SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)
3.3
We process your personal data for legitimate business reasons. These purposes include, but are not limited to:
— customer and supplier management;
— consumer management;
— business contacts management;
— orders and supply management;
— invoicing and accounting;
— the provision of information on our company, products, services and special offers;
— the good organisation of our services;
— direct marketing and sales;
— marketing purposes;
— dealing with enquiries, requests and complaints;
— dispute management;
— statistics and market research;
— safety;
— respecting our legal obligations.
4. ON WHAT LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL DATA?
4.1
I AM A WEBSITE VISITOR OR VISITOR ON SOCIAL MEDIA
4.1.1
When you contact us through a general contact address or the online contact form, your personal data will in principle be processed for the purposes of our legitimate interests (namely the interest to handle your enquiries, requests and complaints in the best possible way).
We also process data in our legitimate interest to ensure the functionality of the website and to guarantee the safety of our information technology systems.
In this respect, we will always determine case by case whether our interests are not overridden by your interests, fundamental rights and freedoms. If you would like more information about this, you can always contact us.
4.1.2
For sending electronic direct marketing we will always ask your explicit consent, unless we have obtained your e-mail address in the context of the sale of related products or services and you have not opposed to such use of your data. You may unsubscribe at any time by clicking ‘Unsubscribe’ at the bottom of the direct marketing message.
4.1.3
For more information about the use of cookies, we refer to our Cookie policy: https://www.emmasabbe.com/cookie-policy
4.2
I AM (A CONTACT PERSON OF) A CUSTOMER, A SUPPLIER OR ANY OTHER INDIVIDUAL WHOSE PERSONAL DATA ARE PROCESSED (E.G. A VISITOR, A BUSINESS CONTACT OR A CONSUMER)
4.2.1
We process your personal data on the following legal grounds:
for the purpose of concluding and performing contracts concluded with you, including (but not limited to) accounting, invoicing and deliveries;
for complying with legal obligations;
for the purpose of the legitimate interest of our company and/or a third party, including (but not limited to) the smooth running of our business activities, customer and supplier management etc. and after conducting a balancing test with your interests. If you would like more information about this, you can always contact us.
4.2.2
If we have the legal obligation to obtain your free, informed, specific and unambiguous consent to process your personal data for certain purposes (e.g. very specific direct marketing and market research activities), we will only process your data for such purposes to the extent that we have obtained such consent from you.
For example, we will always ask your explicit consent for sending direct marketing, unless we have obtained your e-mail address in the context of the sale of related products or services and you have not opposed to such use of your data. You may unsubscribe at any time by clicking the unsubscribe button in the direct marketing message.